Merlinium FAQs

Clear answers.
Before the first call.

How Merlinium works, what connects, what Defra has confirmed and which product may fit your operation.

01What is Merlinium?

Merlinium is industrial software built around the weighbridge and the movement of waste and materials. It keeps the vehicle, customer, material, weight, ticket, compliance workflow and commercial record connected, so the same information does not need to be entered repeatedly.

02Is Merlinium confirmed by Defra for Digital Waste Tracking?

The underlying reporting capability is confirmed on Defra’s compatible-software list under WyeTrack, with exemptions for certain production-approval scenarios. Merlinium brings that direct-reporting capability into the wider operating platform. We will confirm the precise reporting scope for your materials and operation during the setup review.

View the current Defra provider list
03Does Merlinium submit waste receipt information automatically?

For a configured Digital Waste Tracking workflow, Merlinium uses the movement already recorded by the operation, checks the required fields and sends the relevant receipt-of-waste information through Defra’s API. Records that need attention remain visible for the team to resolve.

04Do we have to replace our existing weighbridge or yard software?

Not necessarily. Merlinium Connect is intended for businesses that want to retain their current system while adding connectivity and a clearer Digital Waste Tracking workflow. The available connection route depends on your existing software, database, hardware and site process.

05Can Merlinium connect directly to a weighbridge?

For suitable Lite and Pro installations, Merlinium can communicate with compatible weighbridge hardware or existing weighbridge software. A site and system review is used to confirm the safest integration route before anything is changed.

06What is the difference between Connect, Lite, Pro and Carrier?

Connect works alongside an existing yard system. Lite provides the core yard and weighbridge operating workflow. Pro adds wider mobile, planning, reporting and management capability. Carrier is a phone-led product for carriers, brokers and dealers working on the move.

07Can Merlinium Carrier be used from a phone?

Yes. Carrier is designed to run from a phone so customer, movement and waste transfer information can be handled while the business is on the move.

08Which types of business is Merlinium designed for?

Merlinium is designed for waste and recycling businesses, metal recycling yards, skip and transfer operations, quarries, heavy-material businesses, waste carriers, brokers and dealers.

09How long does implementation take?

That depends on the product, number of sites, data to be moved and the existing weighbridge or software connection. Connect, Lite and Pro begin with a practical review, followed by an agreed connection, configuration, testing and training plan. Carrier is intended to be much lighter to start.

10Can existing customer, vehicle and material records be imported?

In many cases, yes. The available import route and the amount of data preparation depend on the quality and format of the existing records. We review this before agreeing an implementation approach.

11Does Merlinium guarantee compliance?

No software removes an operator’s legal responsibilities. Merlinium is designed to reduce repeated administration, validate required information, submit configured records and make exceptions visible. Each business remains responsible for ensuring its records and processes meet the regulations that apply to it.

12How do we find out which Merlinium product fits our operation?

Book a short demonstration or site review. We will look at the way your operation works now, the systems you want to keep and the workload you want Merlinium to take on, then recommend the smallest suitable starting point.

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